Vitalice Cancellation and Refund Policy

At Vitalice, we strive to provide the best possible experience for all our clients. However, we understand that unforeseen circumstances may arise, and we have established the following cancellation and refund policy to ensure fairness to all parties:

1. Cancellation Notice

• Cancellations must be made at least 48 hours prior to your scheduled appointment or session.
• Any cancellations made within 48 hours of the booking will not be eligible for a refund.

2. Refund Policy

• For cancellations made at least 48 hours in advance, a 50% refund of the booking value will be provided.
• Refunds will be processed within 14 business days from the date of cancellation.

3. Non-Refundable Conditions

• No refunds will be issued for no-shows or cancellations made within 48 hours of the appointment.
• Rescheduling may be offered at the discretion of Vitalice, subject to availability.

We appreciate your understanding and cooperation in adhering to this policy. Should you have any questions or require further assistance, please contact us directly.